How is payment processed if the project succeeds?

Supporter payments will be processed over the two days following the project's end.

• Payments are processed only for projects that are successful—meaning they have reached 100% or more of their funding goalby midnight on the project’s end date.
  • Supporters who participated in a project via “Pay now” have already completed their payment.
  • For supporters who participated in a project via “Pay later,” the actual payment will be processed within two days after the project ends. Payments will be automatically processed at 11:00 AM and 5:00 PM daily using the card information provided during registration. 
    
    
• Payments are not processedfor projects that fail.
  • Supporters who participated in the project via “Pay now” will receive a full refund of their payment amount.
  • Supporters who joined the project via “Pay later” will not have their payments processed.
    

1) Payments may sometimes fail.

• If a supporter’s payment failed due to a lost or suspended card, exceeded credit limit, or insufficient balance, the system will attempt to reprocess the payment during the payment period.

2) If you receive a request to change payment information, please provide the following guidance.

• Payment information can be changed up to 30 minutes before the scheduled payment time.
• You can make changes via [Log In - My wadiz - Funding - Funding History - Select Participated Project - Change Payment Information].
• What if you registered for Easy Payment after joining a project? It will not be automatically applied to projects you joined before registration.

3) Once the payment period ends, you can view the shipping information for supporters whose payments have been completed.

You can view supporter information under [Maker Home] > [My Projects] > [Go to Studio] > Download Payment & Shipping Information.